Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will notify you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options based on the destination and delivery speed, including:
- Standard Shipping: Estimated delivery time of 8-15 business days.
Please note that these are estimates and may vary depending on your location and external factors such as weather or postal service disruptions.
Shipping to International Locations
We currently offer international shipping to most countries. International shipping times may vary depending on the destination, customs processes, and local postal services. You are responsible for any customs duties, taxes, or additional fees that may be imposed by your country.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your shipment's progress. You can track your package using the provided link. If you haven't received your tracking information or have questions about your shipment, please contact us at info@slingestore.com.
Address Accuracy
Please ensure that the shipping address provided is accurate. We are not responsible for delays or missing packages due to incorrect or incomplete shipping information. If you realize that you entered the wrong address, please contact us as soon as possible to make corrections before your order ships.
Lost or Stolen Packages
We are not responsible for any packages that are lost, stolen, or damaged once the carrier has confirmed delivery. If your package is marked as "delivered" but you haven’t received it, please contact the carrier directly for assistance.
Shipping Issues
If your order arrives damaged or there is an issue with the shipment, please reach out to us immediately at info@slingestore.com, and we will assist you in resolving the problem.
Customs and Import Duties
For international orders, customs duties and taxes are not included in the shipping costs. These fees are the responsibility of the customer. We recommend that you check with your local customs office for more information regarding any additional charges.
Modifications or Cancellations
Once an order is placed, we aim to process it as quickly as possible. Unfortunately, once your order has been processed, we cannot guarantee modifications or cancellations. If you wish to change or cancel your order, please contact us immediately at info@slingestore.com, and we will do our best to accommodate your request before the order is shipped.
Shipping Address Changes
If you need to change your shipping address, please contact us immediately at info@slingestore.com. We can only accommodate address changes if your order has not yet shipped.
Customer Service
For any shipping-related inquiries or concerns, feel free to contact our customer support team at info@slingestore.com, and we will be happy to assist you.
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